Terms of Service

Last updated: 25 September 2025

1. Introduction

These Terms of Service ("Terms") govern your use of this website and related marketing materials provided by Footstep Ltd, a company registered in England and Wales ("we", "us", "our"). For terms relating to our predictive intelligence services, separate agreements apply.

By accessing or using this website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use this website.

2. Website Services

This website provides information about Footstep's predictive intelligence technology, including:

  • Information about our technology and capabilities
  • Contact forms and enquiry submission
  • Documentation and resources
  • Marketing materials and case studies

3. Eligibility and Registration

Our Services are intended for use by:

  • Emergency response organisations
  • Government agencies
  • Professional search and rescue teams
  • Authorised personnel acting on behalf of the above

You must be at least 18 years old and have the authority to enter into these Terms on behalf of your organisation.

4. Use of Services

4.1 Permitted Use

You may use our Services solely for legitimate emergency response and public safety purposes in accordance with applicable laws and professional standards.

4.2 Prohibited Use

You agree not to:

  • Use the Services for any unlawful purpose
  • Reverse engineer, decompile, or disassemble any part of the Services
  • Attempt to gain unauthorised access to our systems
  • Share access credentials with unauthorised parties
  • Use the Services to infringe upon privacy rights of individuals
  • Use the Services for commercial surveillance or tracking purposes

5. Data and Privacy

Your use of personal data through our Services must comply with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Please refer to our Privacy Policy for details on how we process data.

6. Intellectual Property

All intellectual property rights in the Services, including algorithms, software, documentation, and related materials, remain our property or that of our licensors. You are granted a limited, non-exclusive licence to use the Services in accordance with these Terms.

7. Limitation of Liability

Our Services provide predictive intelligence to assist emergency response operations. However:

  • The Services are provided "as is" without warranties of any kind
  • We do not guarantee the accuracy or completeness of predictions
  • You remain solely responsible for all operational decisions
  • Our liability is limited to the maximum extent permitted by law

In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services.

8. Professional Use and Standards

Our Services are designed to support, not replace, professional judgement and established emergency response protocols. Users must:

  • Maintain appropriate professional standards and training
  • Use the Services as one factor among many in decision-making
  • Follow established emergency response procedures and protocols
  • Ensure proper authorisation for any search or response activities

9. Termination

Either party may terminate these Terms with reasonable notice. Upon termination, your access to the Services will cease, and you must stop using all related materials.

10. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or through the Services. Your continued use after such notification constitutes acceptance of the updated Terms.

12. Contact Information

If you have questions about these Terms, please contact us at:

Footstep Ltd
Email: legal@footstep.ai
Website: https://footstep.ai